It is essential for any law firm to be sensitive to the needs of the legal professionals who are its clients. This is where law office automation support services come in. With the help of these services, law firms can reduce operational burdens while they concentrate more on providing quality services to their clients. Below are some of the advantages that a law office can experience by implementing office automation.
o Law office automation provides faster access to critical data and information. Lawyers typically have vast data on their computers, which include client records, docket folders, billing information, and so forth. With the help of these services, lawyers can work on their laptops and access all this critical data from anywhere. This saves a lot of time and effort. Lawyers can also save a lot of money since law offices usually have limited network resources.
o Efficiency in client interaction. Client interactions with law firms are an important component of the law industry. In such interactions, it is crucial for lawyers to be able to access all the necessary information to resolve legal issues in the quickest possible manner. Law offices which operate with law practice management solutions and other such services allow lawyers to easily manage all aspects of their client interaction, including access to electronic documents, electronic mail and even voice mail. Such automation also allows lawyers to focus more on their core tasks of case preparation, client consultation, and case resolution without having to get up from their seats to access vital data.
o Improved client interaction and better retention of cases. The need for quick responses to legal issues of importance to both clients and lawyers is critical. By using voice recognition software, law offices can better organize voice interactions between clients and their lawyers. These services also improve retention rates of new clients. Clients who are provided with personalized services can expect better quality representation.
o Enhanced productivity and efficiency. Using voice recognition technology, law firms can effectively reduce the time consumed by lawyers in processing client files and other documents. This results in more efficient office operations at law offices. This also enables law offices to provide fast legal services that meet the requirements of their clients. Voice recognition services to help law firms to increase productivity by reducing the various mundane administrative works required in the law practice.
o Professional tax planning. It has been estimated that over 80% of American households use some sort of tax preparation software. In fact, the tax planning market is booming. There are currently many different types of professional tax preparation software, and almost all of them offer different features, although most lawyers consider Turbo Tax to be the best because of its comprehensive set of features, ease of use, low cost and superior customer support.
o Gender identity or sexual preference. Law firms should take steps to ensure that they do not discriminate against lawyers based on their sexual orientation. Both lawyers and law students are feeling pressure from their families, schools and society to conform to traditional gender roles. In addition, there are concerns about sexual orientation becoming a mainstream practice in the United States. Barristers should make it clear to employers that they will serve clients regardless of their sexual preferences.
o Reasonable accommodation for clients’ religious beliefs and views. Discrimination against lawyers on the basis of their gender identity or sexual preference is illegal. Some states have also adopted legislation that makes it possible for clients to pursue cases in courts of law despite having a perceived conflict of interest due to their sexual orientation. Some of these states, like Minnesota, have incorporated anti-discrimination statutes into their civil codes. For other states, like Nevada, this is not a viable option.